PRIVACY POLICY

Your trust is extremely important to us and keeping your data secure is our commitment. At Skin Line we know how important privacy is to our customers and we strive to be clear about how we collect, use, disclose, transfer and store your personal data.

Information about us

“Skin Line Ltd (Skin Line and/or the Controller), is a company registered in the Commercial Register of the Registry Agency with UIC 103960907, with its registered office and registered office address. The registered office and registered address. “Prof. 0888 638 028; e-mail: svetoslav.krastev@skinline.bg. The addresses where we serve our clients are:

1766 Sofia Blvd. 1776 Sofia, Sofia, Bulgaria, tel. 0886 614 714, sofia.mladost@skinline.bg

1000 Sofia Blvd. 12-16, tel. 0882 614 814, sofia.center@skinline.bg

9000 Varna Blvd. Knyaz Boris I № 53, tel. 0888 614 914, varna@skinline.bg

What types of personal information we collect about our customers:

Information that you provide to us directly through various types of registration forms – on paper, at our clinics or electronically, on our website such as first name, last name, gender, age, phone number or email address.
Information we collect about products you have purchased or services you have used with us;

We process your personal data and information about you in order to:

Establishing your identity; managing and fulfilling your subscriptions; preparing and sending you a bill/invoice for the products and/or services you use with us; notifying you of anything related to the products and services you use with us; sending you various notices, notification or to respond to requests, complaints and suggestions made by you; compiling aggregate statistical information about our sales, services, customers, analysing customer history and preparing a customer profile in order to determine a suitable offer h

How we protect your personal data

To ensure adequate protection of your personal data, we apply all necessary organizational and technical measures provided for in the Data Protection Act. In order to maximize the security of the processing, transmission and storage of your data, we may use additional protection mechanisms such as encryption, etc.

When we delete your personal data

Your personal data is kept for a minimum of 1 year after your last visit to us, after which it may be destroyed or deleted where it is on electronic media.

Do we share your personal data with third parties

On no occasion will Skin Line make your personal data available to third parties. Your data will only be used internally for the purposes described above.

Your rights in relation to the processing of your personal data. You have the right to request at any time:

Information about whether data relating to you is being processed, information about the purposes of that processing, the categories of data and the recipients or categories of recipients to whom the data is disclosed;

a communication in an intelligible form containing the personal data which is being processed and any available information about its source;

information about the rationale for any automated processing of personal data relating to you, at least in the case of automated decisions.

Right to rectification:

In the event that we process incomplete or erroneous data, you have the right, at any time, to request that we delete, correct or block your personal data. You can check or amend your personal data at: https://skinline.customer.fitsys.co/

Right to object:

You have the right to object at any time to the processing of your personal data where there is a lawful basis for doing so; where the objection is justified, the personal data of the individual concerned may no longer be processed;

object to the processing of your personal data for direct marketing purposes.

Requests for access to information or rectification shall be made in person or by a person expressly authorised by you, by means of a notarially certified power of attorney. A request may also be made electronically, in accordance with the Electronic Document and Electronic Signature Act.

We will decide on your request within 14 days of its submission. If a longer period is objectively necessary – in order to collect all the requested data and this seriously hinders our activities, this period may be extended to 30 days. With our decision we grant or refuse access and/or the information requested by the applicant, but we always give reasons for our response.

What are the privacy terms of the Skin Line website:

This Privacy Policy indicates what type of information is collected by this website and what measures are taken to protect your personal data. If you do not agree to this Privacy Policy, you may not use the site.

Information that is automatically collected through our site

When you visit our website, our webserver logs the usual technical contact data, which serves as an anonymous basis for user interest statistics, in order to continuously improve our website and appeal to users.

Cookies

The website may use a technology called cookies. Cookies are small text files containing information that is stored on your computer by the web page you visit. They are used to provide additional functionality to the Site, and to help us analyze Site usage. There are two types of cookies.

One type are temporary and are used to “remember” your session information. A session cookie is not stored on your computer for long and usually disappears when you close your web browser.

The other type are permanent and are used to log information, e.g. which language you have chosen to use on a web page. During your visit to a site, these cookies are stored on your computer for longer. By using such cookies, Skin Line hopes to better target relevant information to our visitors.

You can control cookies by deleting all cookies already stored on your computer, or only some of them if you wish. Please note that after deleting cookies, you will have to enter your desired settings each time you visit our website.

Google Analytics

We use Google Analytics, a web analytics service provided by Google Inc. to evaluate the use of our website and services, compile reports on activity and provide other services related to internet usage.

At times, we may implement display advertising remarketing with Google Analytics to advertise online. This means that third-party vendors, including Google, may display our ads on the Internet and that we and our vendors, including Google, use cookies.

Google’s privacy policy can be viewed at http://www.google.com/intl/None/policies/privacy/

By using our sites, you consent to the processing of your data by Google in the manner and for the purposes set out above. If you choose, you can opt-out of having Google process data about you for display advertising and/or customize ads by using Google’s Ads Settings at: http://www.google.com/settings/ads. You can opt-out of Google processing data about you generally by turning off cookies in your browser preference settings or by downloading and installing the Google Analytics opt-out browser add-on at http://tools.google.com/dlpage/gaoptout. For more information about Google Analytics, visit https://www.google.com/analytics/.

Changes

Skin Line reserves the right at any time to change, add or remove any part of this Privacy Policy, in whole or in part, at any time and without prior notice. Changes to this Policy are effective upon posting on our website. If you continue to use the website after a change to this Policy is posted, you will be deemed to have accepted the change.

This Privacy Policy was last updated on 20.02.2024.